Customer friendly, the organizational architecture of service, James T. Ziegenfuss, Jr - (paper : alk. paper)
Format
(paper : alk. paper)
Label
Customer friendly, the organizational architecture of service, James T. Ziegenfuss, Jr - (paper : alk. paper)
Isbn
9780761837534
Lccn
2007922676
resource.nationalBibliographicAgencyControlNumber
uk:013836778
resource.nationalBibliographyNumber
bnb:gba803627
Physical Description
ix, 236 p., ill., 23 cm.
System control number
(Sirsi) o141384608(OCoLC)141384608
Cover Art
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