Incoming Resources
- Public service interpreting, the first steps, Ann Corsellis
- Book boy, by Antoinette Moses ; [read by Dominic Rowntree]
- Leading change, John P. Kotter
- The corporate culture survival guide, sense and nonsense about culture change, Edgar H. Schein ; foreword by Warren Bennis
- Better late than never, J.M. Newsome
- The encyclopedia of leadership, a practical guide to popular leadership theories and techniques, Murray Hiebert, Bruce Klatt
- Design for how people learn, Julie Dirksen
- Out of the crisis, W. Edwards Deming
- The best of times?, Alan Maley
- Solo saxophone, Jeremy Harmer ; [read by Emma Powell]
- 501 French verbs fully conjugated in all the tenses and moods in a new easy-to-learn format, alphabetically arranged, by Christopher Kendris and Theodore Kendris
- In the shadow of the mountain, Helen Naylor
- Getting things done, the art of stress-free productivity, David Allen