Bibliograph

Managerial breakthrough, the classic book on improving management performance, J.M. Juran

Type

Label

Managerial breakthrough, the classic book on improving management performance, J.M. Juran

Language

eng

Bibliography note

Includes bibliographical references (pages 431-433) and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Managerial breakthrough

Nature of contents

bibliography

Oclc number

31075880

Responsibility statement

J.M. Juran

Sub title

the classic book on improving management performance

Summary

Juran contends that the manager's basic function is to create change ("breakthrough") or prevent it ("control"), and demonstrates that each process is unvaryingly governed by a universal sequence of events. You'll learn the issues that arise, virtually without fail, whenever organizations introduce change; how to master an unvarying sequence of events that will enable you to overcome resistance to change, and break through to ever higher levels of performance; how to control any action or project under your supervision; how to achieve breakthrough in every area that determines a company's success - from attitudes ... to knowledge ... to action; and when it's better to initiate change and when it's better to prevent itRegardless of your field or product - whether you are a company president, superintendent, department head, foreperson, or a supervisor - this book will prove to be of immeasurable value to you. It is a book written for everyone who must achieve results, whether through the efforts of other people or through their own efforts

Table Of Contents

Foreword: An Immigrant's Gift -- 1. Breakthrough and Control -- A Contrast -- 2. Breakthrough -- A Panoramic View -- 3. Breakthrough in Attitudes -- 4. The Pareto Principle -- 5. Mobilizing for Breakthrough in Knowledge -- 6. The Steering Arm -- 7. The Diagnostic Arm -- 8. Breakthrough in Knowledge -- Diagnosis -- 9. Resistance to Change -- Cultural Patterns -- 10. Breakthrough in Performance -- Action -- 11. Transition to the New Level -- 12. Control -- A Panoramic View -- 13. Choosing the Control Subject -- 14. The Unit of Measure -- 15. The Standard -- 16. The Sensor -- 17. Mobilizing for Decision Making -- 18. Interpretation -- 19. Decisions on the Difference -- 20. Taking Action -- 21. Managers, Breakthrough and Control -- 22. Completing the Trilogy: Quality Planning -- Appendix A. Technical Addendum to Control -- A Panoramic View -- Appendix B. The Juran Trilogy

Classification

Creator