Incoming Resources
- Mission possible, becoming a world-class organization while there's still time, Ken Blanchard & Terry Waghorn ; with Jim Ballard
- Info-rich--info-poor, access and exchange in the global information society, Trevor Haywood
- Becoming a manager, mastery of a new identity, Linda A. Hill
- Handbook of business problem solving, Kenneth J. Albert, editor in chief
- Managing for the future, the 1990s and beyond, Peter F. Drucker
- Managerial breakthrough, the classic book on improving management performance, J.M. Juran