Bibliograph

Communication in the workplace, produced by Video Education Australasia, Episode 4

Type

Label

Communication in the workplace, produced by Video Education Australasia, Episode 4

Language

eng

Characteristic

videorecording

Main title

Communication in the workplace

Medium

electronic resource

Oclc number

890732374

Responsibility statement

produced by Video Education Australasia

Runtime

Series statement

Business education in video

Summary

In everyday life, negotiation is an important communication skill. This program explores the fundamentals and intricacies of the negotiation process through a fictional scenario of a high school teacher attempting to organise a training camp for her basketball team with her travel agent. The program explores the five stages of the negotiation process, including preparation for negotiation, negotiating, bargaining and confirmation. This program presents a clear and useful lesson on negotiating whilst highlighting that good communication skills are essential to the negotiation process

Target audience

adult

Contributor