Hotlines, produced by Ash Quarry Productions, Episode 2
Type
Label
Hotlines, produced by Ash Quarry Productions, Episode 2
Language
eng
Characteristic
videorecording
Main title
Hotlines
Medium
electronic resource
Oclc number
890729424
Responsibility statement
produced by Ash Quarry Productions
Runtime
12
Series statement
Business education in video
Summary
Call centre operators are often the first and most important point of contact with the customer. They need to have a positive approach to customers and learn to build rapport and be willing to help. Key Learning Points: Be enthusiastic. Take personal responsibility. Show interest. Engage with the customer. Use the customer's name
Target audience
adult
Contributor
Genre
Producer
Mapped to
Incoming Resources
- Has instance1
Outgoing Resources
- Contributor1
- Genre1
- Subject2
- Producer1
- Mapped to1