Waubonsee Community College

We are Market Basket, the story of the unlikely grassroots movement that saved a beloved business, Daniel Korschun & Grant Welker

eng

Includes bibliographical references (pages 215-223) and index

index present

non fiction

We are Market Basket

bibliography

898167005

Daniel Korschun & Grant Welker

the story of the unlikely grassroots movement that saved a beloved business

Recounts the history of Market Basket, a New England grocery chain whose employees and customers rallied to restore its CEO, Arthur T. Demoulas, in a book demonstrating the power of consumer loyalty in the American economy"They weren't part of a union. They were part of a family. What if a company were so treasured and trusted that people literally took to the streets--by the thousands--to save it? That company is Market Basket, a popular New England supermarket chain. After long-time CEO Arthur T. Demoulas was ousted by his cousin Arthur S. Demoulas, the company's managers and rank-and-file workers struck back. Risking their own livelihoods to restore the job of their beloved boss they walked out, but they didn't walk far. At huge protest rallies, they were joined by loyal customers--leaving stores empty. Suppliers and vendors stopped deliveries--rendering shelves bare. Politicians were forced to take sides. The national media and experts were stunned by the unprecedented defense of an executive. All openly challenged the Market Basket board of directors to make things right. And, in the end, they prevailed. With its arresting firsthand accounts from the streets and executive suites, We Are Market Basket is as inspiring as it is instructive. What is it about Market Basket and its leader that provokes such ferocious loyalty? How does a company spread across three states maintain a culture that embraces everyone--from cashier to customer--as family? Can a company really become an industry leader by prioritizing stakeholders over shareholders? Set against a backdrop of bad blood and corporate greed, We Are Market Basket is, above all, a page-turner that chronicles the epic rise, fall, and redemption of this iconic and uniquely American company." -- Publisher's description

"You've Never Met a Family Like This" -- "They Caught the Supermarket Revolution" -- "Learn the Business, Young Man" -- "People First, Groceries Second" -- "Blood Makes You Related, But Loyalty Makes You Family" -- "You Do Whatever It Takes to Get the Job Done" -- "We're Not Normal" -- "A Predetermined Assault" -- "All In" -- "Shut It Down" -- "Stick Your Neck Out" -- "Market Basket Strong" -- "The Final Straw" -- "Hostages" -- "I Am in Awe of What You Have All Accomplished" -- Challenges Ahead -- Lessons -- Epilogue -- Authors' Note -- Appendices. Appendix A: Arthur T. Spars with Arthur S. and Gerrard Levins in 2012 -- Appendix B: Arthur S. Spars with William Shea at Board Meeting in 2003 -- Appendix C: More Sparring at Board Meeting, June 25, 2003 -- Appendix D: Who Is Market Basket?