Waubonsee Community College

Patient interactions, communication and personal development

eng

videorecording

Intended for nurses and nursing students

Patient interactions, communication and personal development

electronic resource

856908105

14

Professionalism in healthcare, 1

Nurses continue to outrank other professions in Gallup's annual Honesty and Ethics Ratings of Professions since they were added to the list in 1999. What gives nurses such respect is their professionalism and dedication to their patients. This two-part series explains why and how the nursing profession has earned the high level of esteem it is granted by our society. Through a combination of vignettes and narrative description, it demonstrates and describes the actions, attitudes, behaviors and interpersonal skills that must be appreciated and developed by new nurses to maintain and build upon the high degree of respect given to this most trusted profession. Overview: This program discusses ways you can exhibit professionalism while caring for patients. It focuses on improving communications with patients and colleagues and how to improve professionalism through personal development. Objectives: After completing this course, the learner should be able to: Describe elements of teamwork including providing assistance to and cooperating with colleagues and accepting and soliciting constructive criticism - Define and explain the need for "cultural competence" when providing patient care - Describe strategies for conflict resolution - List five strategies for achieving professional growth and advancement

specialized