Waubonsee Community College

Social skills, Miranda Herbert Ferrara and Michele P. LaMeau, project editors

Label
Social skills, Miranda Herbert Ferrara and Michele P. LaMeau, project editors
Language
eng
Bibliography note
Includes bibliographical references and index
Illustrations
illustrationscharts
Index
index present
Literary Form
non fiction
Main title
Social skills
Nature of contents
bibliographydictionaries
Oclc number
914190291
Responsibility statement
Miranda Herbert Ferrara and Michele P. LaMeau, project editors
Series statement
Life and career skills series, v. 4Gale virtual reference library
Summary
This book helps readers understand and hone the social skills necessary for success. Although the essays offer advice applicable to many aspects of life, the focus is primarily on the workplace. The essays guide readers in effective communication and conduct, emphasizing the characteristics of verbal, nonverbal, and written communication; stress the importance of ethics and etiquette; and provide tips for conflict resolution and teamwork
Table Of Contents
Interpersonal communication skills -- Verbal or spoken -- Nonverbal -- Written and graphic communication -- Organizational, problem-solving and decision-making, and conflict resolution skills -- Getting organized and project management skills -- Problem solving and decision making -- Conflict resolution skills -- Entering the workplace : professional ethics, etiquette, and conduct -- Professional ethics -- Workplace etiquette and conduct -- Teamwork, collaboration, and leadership skills -- Teamwork skills and developing healthy team dynamics -- Negotiation skills -- Leadership skills
Classification
Content
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