Waubonsee Community College

Transcultural communication in nursing, Cora C. Muñoz, Joan Luckmann

eng

Includes bibliographical references and index

index present

non fiction

Transcultural communication in nursing

bibliography

55587645

Cora C. Muñoz, Joan Luckmann

The second edition focuses on providing general principles of transcultural communication as well as practical examples. It is intended as a supplemental book for the practising nurse and student nurse. Practical breakdown of sections make this book a quick and easy read

unit 1. Exploring transcultural communication -- Unit one assessment : assessing your transcultural communication goals and basic knowledge -- 1. Introduction to transcultural communication in nursing / Margaret A. McKenna -- Introduction -- Communication : a cornerstone for nursing practice -- Language and communication -- The growing demand for transcultural communication -- Vital remarks and special cautions -- 2. Transcultural communication building blocks : culture and cultural values -- Introduction -- Culture -- Cultural values -- Values of major American cultural groups -- Values of other selected American cultural groups -- 3. Enhancing transcultural communication through culturally competent and linguistically appropriate services -- Introduction -- The importance of cultural competence in the nurse-patient relationship -- National standards for CLAS in health care -- Diversity in the organization -- Linguistically appropriate services -- 4. Transcultural communication building blocks : beliefs, behavior, and communication -- Introduction -- Beliefs -- Behavior -- Communication -- 5. Transcultural communication stumbling blocks -- Introduction -- Barriers to transcultural communication -- 6. Transcultural communication within the health care subculture / Carol J. Leppa -- Introduction -- Western health care system subculture -- Hospital subculture -- Professional subculture -- Commercial, or business, subculture -- Communication problems between subcultures -- Other health care subcultures -- The professional nursing subculture -- The patient subculture -- Nurses as culture brokers between subcultures -- Unit one evaluation : evaluating your transcultural communication goals and basic knowledgeunit 2. Developing transcultural communication skills -- Unit two assessment : assessing your transcultural communication skills -- 7. Exploring transcultural communication as a participant-observer / Lydia DeSantis -- Introduction -- Repetitive social situations -- Context -- Participant observation -- Participant-observation interviewing -- Key informants -- 8. Using basic transcultural communication techniques -- Introduction -- Developing a transcultural therapeutic relationship -- Developing transcultural communication skills -- 9. Overcoming transcultural communication barriers -- Introduction -- Overcoming a knowledge deficit -- Controlling bias, ethnocentrism, prejudice, and stereotyping -- Overcoming language barriers -- Overcoming terminology differences -- Overcoming differences in perceptions and expectations -- 10. Working with and without an interpreter -- Introduction -- Working with a medical interpreter -- Working without a medical interpreter -- Unit two evaluation : evaluating your transcultural communication skillsunit 3. Using transcultural communication to elicit assessment data and develop nursing diagnoses -- Unit three assessment : assessing your ability to elicit assessment data and develop nursing diagnoses -- 11. Eliciting assessment data from the patient, family, and interpreters -- Introduction -- The art of eliciting information -- Eliciting basic cultural information -- Eliciting views of illness using the explanatory model -- Eliciting the patient's pattern of seeking help -- Eliciting information from the patient's family and support group -- 12. Developing culturally appropriate nursing diagnoses / Linda Sue Smith -- Introduction -- Cultural biases in nursing diagnoses that hinder communication -- Nursing diagnoses that my be culturally biased -- Writing culturally appropriate nursing diagnoses -- Promoting culturally appropriate diagnoses -- Unite three evaluation : evaluating your ability to elicit assessment data and develop nursing diagnosesunit 4. Using transcultural communication skills to plan and implement care -- Unit four assessment : assessing your transcultural communication skills in planning and implementing care -- 13. Using transcultural communication to plan care, explain, and instruct -- Introduction -- Using transcultural communication to plan care -- Using transcultural communication to explain and instruct -- 14. Using transcultural communication to assist people responding to pain, grief, dying, and death / Oneida M. Hughes -- Introduction -- Using transcultural communication to assist patients in pain -- Using transcultural communication to assist patients who are dying -- Use transcultural communication to assist people who are grieving -- Unit four evaluation : evaluating your transcultural communication skills in planning and implementing careunit 5. Transcultural communication skills between health care providers -- Unit five assessment : assessing your transcultural communication skills with other health care providers -- 15. Fostering transcultural communication with other health care providers -- Introduction -- Barriers to transcultural communication between health care providers -- Bridges to transcultural communication between health care providers -- Unit five evaluation : evaluating your transcultural communication skills with other health care providers -- Appendix I. Organizations and agencies -- Professional organizations -- Government agencies -- Ethnic and minority organizations and agencies -- International agencies -- Refugee centers and programs -- Telephone information lines -- Appendix II. Annotated list of suggested books and films with a transcultural theme -- Fiction -- Nonfiction -- Films