Waubonsee Community College

Case studies for the emergency responder, psychosocial, ethical, and leadership dimensions, S. Joseph Woodall, Jeffrey A. Thomas

eng

Includes bibliographical references and index

index present

non fiction

Case studies for the emergency responder

bibliography

525349081

S. Joseph Woodall, Jeffrey A. Thomas

psychosocial, ethical, and leadership dimensions

" ... Designed to demonstrate how interpersonal challenges of emergency medical response personnel and the people they serve can be proactively addressed and effectively conquered. Appropriate for practicing professionals and students alike, this book features case studies spanning a variety of topics including customer service, incident command, safety, interagency cooperation, internal and external communications, health and wellness, grief, and learned helplessness. Additional areas covered are advocacy, psych patients, EMS protocols, standard operating procedures, cultural issues, team dynamics, interpersonal skills, risk management, public private partnerships, and public education. Case Studies throughout the book encourage readers to problem solve by providing examples that show how certain decisions can either positively or negatively affect the final outcome of a variety of emergency situations. This book is designed so readers can learn from both positive and negative decisions. It shows the affects of short-sighted, mundane and unprofessional interactions with patients, between team members, and with other public safety agencies - and the impact they may have. Case studies provided allow the reader to build knowledge and reflect, leading to meaningful discussions and dialogue in a variety of environments."

Case Study 1. Knock-Knock -- Case Study 2. Rehab -- Case Study 3. A Penny for Your Thoughts -- Case Study 4. Fools Rush In -- Case Study 5. Magnetic Personality -- Case Study 6. You Did What? -- Case Study 7. It'll Only Take a Minute -- Case Study 8. Why at 3 AM? -- Case Study 9. Where Do We Go from Here? -- Case Study 10. Bright Idea -- Case Study 11. One Patient -- To Go -- Case Study 12. Pain in the Butt -- Case Study 13. Fatal Mistake -- Case Study 14. Holiday Get-Together -- Case Study 15. Dog and Pony Show -- Case Study 16. The Coke Scandal -- Case Study 17. Crass Course -- Case Study 18. Cat on a Hot Tin Roof -- Case Study 19. All Dressed Up and No Place to Go -- Case Study 20. Food Poisoning -- Case Study 21. A Few Good Men -- Case Study 22. Appearances -- Case Study 23. A Quarter a Day Keeps the Doctor Away -- Case Study 24. Professional Courtesy? -- Case Study 25. Frequent Flyer -- Case Study 26. This is My Patient -- Case Study 27. The Perfect Storm -- Case Study 28. Family Ties -- Case Study 29. Salute -- Case Study 30.In Their Time of Grief