Waubonsee Community College

Cultural intelligence, a guide to working with people from other cultures, Brooks Peterson

eng

Includes bibliographical references (pages 225-229)

illustrations

no index present

non fiction

Cultural intelligence

dictionariesbibliography

56063181

Brooks Peterson

"Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line."

a guide to working with people from other cultures

"More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--Jacket

Table of Contents; Acknowledgements; Introduction; Defining Culture; Culture Analogies; Cultural Values; Values and Behaviors; Big "C" versus Little "c" Culture Themes; Stereotypes versus Generalizations; Do Cultures Change over Time?; Five Basic Culture Scales; Overlapping the Five Scales; Every Culture Ranks Somewhere; Cultural Programming; The Scale of Differences; Bottom-Line Business Choices; Areas of Widespread Change; Taking Your Business Global; Cultural Differnces Will Always Matter; Defining Cultural Intelligence; Mulitple Intelligences Theory Factors In

Working with people from other cultures