Waubonsee Community College

How to motivate today's workers, motivational models for managers and supervisors, Bernard L. Rosenbaum

eng

Includes bibliographical references (pages 195-196) and index

illustrations

index present

non fiction

How to motivate today's workers

bibliography

6981965

Bernard L. Rosenbaum

motivational models for managers and supervisors

Introduction to motivational theory -- Background -- Review of motivational theory -- Transferring theory into action: principles of supervisory skills training (SST) -- Maintaining and enhancing the employee's self-esteem -- Focusing on behavior, not personality -- Using reinforcement techniques to shape behavior -- Using active listening to show understanding -- Setting solid goals and maintaining communication -- Models for motivation -- Motivating an employee who is having a performance problem -- Maintaining desired performance -- Counseling a dissatisfied employee -- Resolving conflict between employees -- Handling formal corrective action -- Reducing resistance to change -- Conclusion: a case history and some misconceptions