Incoming Resources
- Conflict management for libraries, strategies for a positive, productive workplace, Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard
- Performance analysis and appraisal, a how-to-do-it manual for librarians, Robert D. Stueart, Maureen Sullivan
- Hiring library employees, a how-to-do-it manual, Richard E. Rubin
- Diversity and inclusion in libraries, a call to action and strategies for success, edited by Shannon D. Jones, Beverly Murphy