Bibliograph

Communicating with tact, candor and credibility, by Louis Welsh Schrank

Type

Label

Communicating with tact, candor and credibility, by Louis Welsh Schrank

Language

eng

Characteristic

videorecording

Main title

Communicating with tact, candor and credibility

Medium

electronic resource

Oclc number

874048700

Responsibility statement

by Louis Welsh Schrank

Runtime

Series statement

Global business and economics in video

Summary

This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor & Credibility covers topics including: rephrasing: making 'talking points' tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled corporate speak. This engaging program shows you how to connect with co-workers, team members and supervisors and gives you a four-step method to present your point of view with tact and diplomacy. Learn how to say ""no"" to the boss while minimizing conflict, maintain your composure with the coworker who's 'in your face' and use 'prompt and paraphrase' when the boss issues a vague angry criticism

Target audience

general

Technique

live action

Contributor

Genre