Bibliograph

On Q, causing quality in higher education, Daniel T. Seymour

Type

Label

On Q, causing quality in higher education, Daniel T. Seymour

Language

eng

Bibliography note

Includes bibliographical references (p. 189-192) and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

On Q

Nature of contents

bibliography

Oclc number

27187753

Responsibility statement

Daniel T. Seymour

Series statement

American Council on Education series on higher education

Sub title

causing quality in higher education

Summary

This book is about rethinking, reworking, or reinforcing past solutions. It outlines not only the importance and history of qualiy in education, but also the basic principles that underline the management of quality and different quality opportunities. This book is unique in its desire to merge the philosophy and tools of strategic quality management from industry with the thoughts of campus administrators and call for sharply defined measures of educational quality that can shape the perceptions of our constituencies

Table Of Contents

The incline of quality -- Strategic quality management on campus -- Satisfy the customer: everything else follows -- Choosing to be distinctive -- Process, process, and more process -- Involving everyone in the pursuit -- Pride: the engine of success -- It's all in the attitude -- A culture of quality -- Telling the quality story

Classification

Creator