Bibliograph

Effective communication, the helping interview, produced and distributed by Concept Media ; directed by Thomas Walters ; research & script, Janet Dignam

Type

Label

Effective communication, the helping interview, produced and distributed by Concept Media ; directed by Thomas Walters ; research & script, Janet Dignam

Language

eng

Characteristic

videorecording

Main title

Effective communication

Medium

videorecording:

Oclc number

422451153

Responsibility statement

produced and distributed by Concept Media ; directed by Thomas Walters ; research & script, Janet Dignam

Runtime

Sub title

the helping interview

Summary

This 3-part series illustrates effective communication techniques necessary for nursing professionals. Part 1 includes teaching skills such as body position, eye contact, observation and active listening. Part 2 presents techniques for handling both the client-initiated interview and the professional-initiated interview, as well as opening, questioning and the use of silence. Part 3 discusses ways to summarize, respond to, and close a patient interview effectively

Table Of Contents

pt.1. Basic components, helper qualities, and attending skills (19 min.) -- pt.2. Opening, questioning, and use of silence (20 min.) -- pt.3. Responding and closing (20 min.)

Technique

live action

Contributor