Bibliograph

The drama-free office, a guide to healthy collaboration with your team, coworkers, and boss, Jim Warner and Kaley Klemp

Type

Label

The drama-free office, a guide to healthy collaboration with your team, coworkers, and boss, Jim Warner and Kaley Klemp

Language

eng

Illustrations

chartsillustrations

Index

no index present

Literary Form

non fiction

Main title

The drama-free office

Oclc number

694828873

Responsibility statement

Jim Warner and Kaley Klemp

Sub title

a guide to healthy collaboration with your team, coworkers, and boss

Summary

Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace

Table Of Contents

Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader

Classification