Waubonsee Community College

Subject to change, creating great products and services for an uncertain world, Peter Merholz, Brandon Schauer, David Verba, Todd Wilkens

Label
Subject to change, creating great products and services for an uncertain world, Peter Merholz, Brandon Schauer, David Verba, Todd Wilkens
Language
eng
Bibliography note
Includes bibliographical references (pages 165-169) and index
Illustrations
illustrations
Index
index present
Literary Form
non fiction
Main title
Subject to change
Nature of contents
bibliography
Oclc number
233697511
Responsibility statement
Peter Merholz, Brandon Schauer, David Verba, Todd Wilkens
Sub title
creating great products and services for an uncertain world
Summary
"To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. In Subject to Change: Creating Great Products and Services for an Uncertain World, Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can--and should--use customer experiences to inform and shape the product development process, from start to finish."--Publisher's website
Table Of Contents
The experience is the product -- Experience as strategy -- New ways of understanding people -- Capturing complexity, building empathy -- Stop designing "products" -- The design competency -- The agile approach -- An uncertain world
Classification
Content
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