Waubonsee Community College

Rocket surgery made easy, the do-it-yourself guide to finding and fixing usability problems, Steve Krug

eng

Includes bibliographical references (pages 141-143) and index

illustrations

index present

non fiction

Rocket surgery made easy

bibliography

499491845

Steve Krug

Voices that matter

the do-it-yourself guide to finding and fixing usability problems

In this how-to companion to Don't make me think : a common sense approach to web usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. --, Source other than Library of Congress

Finding usability problems. You don't see any elephants around here, do you? : What do-it-yourself usability testing is, why it always works, and why so little of it gets done ; I will now saw my [lovely] assistant in half : What a do-it-yourself test looks like ; A morning a month, that's all we ask : A plan you can actually follow ; What do you test, and when do you test it? : Why the hardest part is starting early enough ; Recruit loosely and grade on a curve : Who to test with and how to find them ; Find some things for them to do : Picking tasks to test and writing scenarios for them ; Some boring checklists : And why you should use them even if, like me, you don't really like checklists ; Mind reading made easy : Conducting the test session ; Make it a spectator sport : Getting everyone to watch and telling them what to look for -- Fixing usability problems. Debriefing 101 : Comparing notes and deciding what to fix ; The least you can do : Why doing less is often the best way to fix things ; The usual suspects : Some problems you're likely to find and how to think about fixing them ; Making sure life actually improves : The art of playing nicely with others -- The road ahead. Teleportation made easy : Remote testing: fast, cheap, and slightly out of control ; Overachievers only : Recommended reading ; Happy trails/to you : A few final words of encouragement ; Sample test script and consent form1. You don't see any elephants around here, do you? -- 2. I will now saw my [lovely] assistant in half -- 3. A morning a month, that's all we ask --4. What do you test, and when do you test it? -- 5. Recruit loosely and grade on a curve -- 6. Find some things for them to do -- 7. Some boring checklists --8. Mind reading made easy --9. Make it a spectator sport --10. Debriefing 101 -- 11. The lest you can do -- 12. The usual suspects -- 13. Making sure life actually improves --14. Teleportation made easy -- 15. Overachievers only -- 16. Happy trails/to you -- Sample test script and consent form -- Acknowledgements -- Index