Waubonsee Community College

Dealing with difficult customers, Video Education Australia ; distributed by Cambridge Educational

Label
Dealing with difficult customers, Video Education Australia ; distributed by Cambridge Educational
Language
eng
Characteristic
videorecording
Main title
Dealing with difficult customers
Oclc number
70545603
Responsibility statement
Video Education Australia ; distributed by Cambridge Educational
Runtime
26
Summary
Using dramatized scenarios set in Australia, this program demonstrates the best strategies for dealing with an irate patron and establishing boundaries for personal safety
Technique
live action
Classification
Mapped to

Incoming Resources