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The Resource The essential guide to business etiquette, Lillian Hunt Chaney and Jeanette St. Clair Martin

The essential guide to business etiquette, Lillian Hunt Chaney and Jeanette St. Clair Martin

Label
The essential guide to business etiquette
Title
The essential guide to business etiquette
Statement of responsibility
Lillian Hunt Chaney and Jeanette St. Clair Martin
Creator
Contributor
Subject
Language
eng
Summary
"The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. The Essential Guide to Business Etiquette offers an invaluable and handy reference for up-and-comers and established managers alike, as well as for students of communication and organizational culture."--Jacket
Cataloging source
DLC
http://library.link/vocab/creatorName
Chaney, Lillian H
Dewey number
395.5/2
Index
index present
LC call number
HF5389
LC item number
.C468 2007
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Martin, Jeanette S
http://library.link/vocab/subjectName
  • Business etiquette
  • Interpersonal relations
  • Business communication
  • Self-presentation
  • Business communication
  • Business etiquette
  • Interpersonal relations
  • Self-presentation
  • Relaciones interpersonales
  • Comunicación en los negocios
  • Etiqueta en los negocios
  • Autopresentación
  • Interpersonal Relations
Label
The essential guide to business etiquette, Lillian Hunt Chaney and Jeanette St. Clair Martin
Link
http://catdir.loc.gov/catdir/toc/ecip0719/2007022771.html
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 167-183) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Introduction -- Job interview etiquette : Applicant etiquette ; Interviewer etiquette -- Business dress and grooming : Dress considerations ; Attributes of dress ; Research findings related to business dress ; Business professional attire ; Business casual attire ; Dress for special events and occasions -- Office politics : Self-promotion ; Honesty and truth-telling ; Compliments and flattery ; Gossip ; Favors and hidden motives ; Dress and grooming ; Business socializing and etiquette -- Social sensitivity : Office courtesies ; Disabled persons ; Office conflict ; Sexual harassment ; Office romance -- Electronic communication etiquette : Telephones ; Speakerphones ; Cellular telephones and pagers ; Answering machines and voice mail ; Electronic mail (e-mail) ; Blackberry devices ; Facsimile (fax) transmissions -- Manners for special occasions and events : Births and birthdays ; Illnesses and injuries ; Hospital etiquette ; Holiday and office parties ; Weddings and wedding anniversaries ; Business receptions, conventions, and trade shows ; Promotions and retirements ; Funerals
  • Written communication manners : Letter and memorandum formats ; Stationery ; Writing guidelines ; Thank-you notes ; Condolence letters ; Congratulatory letters ; Invitations ; Acceptance or regrets ; Announcements ; Complaint letters ; Cards -- Dining etiquette ; Styles of eating and place settings ; Basic guidelines for business dining ; Problem dining situations ; Manners for difficult-to-eat foods ; Cultural variations in dining etiquette -- Business entertaining : Restaurant entertaining ; Wine and toasting etiquette ; Entertaining at private clubs, sporting events, and the theater ; Cocktail parties and receptions ; Home entertaining ; Entertaining international visitors -- Meeting etiquette : Meeting planning and preparation ; Introductions and seating arrangements ; Chairing responsibilities ; Participant responsibilities ; Refreshments ; Follow-up activities ; Business meal meetings ; Conventions ; Virtual meetings ; Multicultural meetings -- Presentations : Eye contact, posture, and gestures ; Presentation attire ; Vocal characteristics ; Presentation organization ; Humor ; Visual aids ; Presenter etiquette ; Distracting or annoying presenter behaviors ; Presenter introductions ; Audience etiquette
  • Sports etiquette : Rules of etiquette for all sports ; Handball and racquet sports etiquette ; Golf etiquette ; Water sports etiquette ; Gym or health club etiquette ; Hunting and fishing etiquette ; Running, biking, and rollerblading etiquette ; Spectator etiquette -- Travel etiquette : Suggestions for business travel ; Air travel etiquette ; Bus, train, and mass transit etiquette ; Automobile etiquette ; Taxicab and limousine etiquette ; Cruise ship etiquette ; Hotel manners -- Global manners : Travel preparation ; Guidelines for global interactions ; Tips for women business travelers ; Manners for selected regions of the world
Control code
ocn137331510
Dimensions
25 cm
Extent
xiii, 187 pages
Isbn
9780275997144
Lccn
2007022771
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
System control number
  • (Sirsi) o137331510
  • (OCoLC)137331510
Label
The essential guide to business etiquette, Lillian Hunt Chaney and Jeanette St. Clair Martin
Link
http://catdir.loc.gov/catdir/toc/ecip0719/2007022771.html
Publication
Bibliography note
Includes bibliographical references (pages 167-183) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Introduction -- Job interview etiquette : Applicant etiquette ; Interviewer etiquette -- Business dress and grooming : Dress considerations ; Attributes of dress ; Research findings related to business dress ; Business professional attire ; Business casual attire ; Dress for special events and occasions -- Office politics : Self-promotion ; Honesty and truth-telling ; Compliments and flattery ; Gossip ; Favors and hidden motives ; Dress and grooming ; Business socializing and etiquette -- Social sensitivity : Office courtesies ; Disabled persons ; Office conflict ; Sexual harassment ; Office romance -- Electronic communication etiquette : Telephones ; Speakerphones ; Cellular telephones and pagers ; Answering machines and voice mail ; Electronic mail (e-mail) ; Blackberry devices ; Facsimile (fax) transmissions -- Manners for special occasions and events : Births and birthdays ; Illnesses and injuries ; Hospital etiquette ; Holiday and office parties ; Weddings and wedding anniversaries ; Business receptions, conventions, and trade shows ; Promotions and retirements ; Funerals
  • Written communication manners : Letter and memorandum formats ; Stationery ; Writing guidelines ; Thank-you notes ; Condolence letters ; Congratulatory letters ; Invitations ; Acceptance or regrets ; Announcements ; Complaint letters ; Cards -- Dining etiquette ; Styles of eating and place settings ; Basic guidelines for business dining ; Problem dining situations ; Manners for difficult-to-eat foods ; Cultural variations in dining etiquette -- Business entertaining : Restaurant entertaining ; Wine and toasting etiquette ; Entertaining at private clubs, sporting events, and the theater ; Cocktail parties and receptions ; Home entertaining ; Entertaining international visitors -- Meeting etiquette : Meeting planning and preparation ; Introductions and seating arrangements ; Chairing responsibilities ; Participant responsibilities ; Refreshments ; Follow-up activities ; Business meal meetings ; Conventions ; Virtual meetings ; Multicultural meetings -- Presentations : Eye contact, posture, and gestures ; Presentation attire ; Vocal characteristics ; Presentation organization ; Humor ; Visual aids ; Presenter etiquette ; Distracting or annoying presenter behaviors ; Presenter introductions ; Audience etiquette
  • Sports etiquette : Rules of etiquette for all sports ; Handball and racquet sports etiquette ; Golf etiquette ; Water sports etiquette ; Gym or health club etiquette ; Hunting and fishing etiquette ; Running, biking, and rollerblading etiquette ; Spectator etiquette -- Travel etiquette : Suggestions for business travel ; Air travel etiquette ; Bus, train, and mass transit etiquette ; Automobile etiquette ; Taxicab and limousine etiquette ; Cruise ship etiquette ; Hotel manners -- Global manners : Travel preparation ; Guidelines for global interactions ; Tips for women business travelers ; Manners for selected regions of the world
Control code
ocn137331510
Dimensions
25 cm
Extent
xiii, 187 pages
Isbn
9780275997144
Lccn
2007022771
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
System control number
  • (Sirsi) o137331510
  • (OCoLC)137331510

Library Locations

    • Waubonsee: Sugar Grove Campus - Todd LibraryBorrow it
      Collins Hall 2nd Floor Waubonsee Community College Route 47 at Waubonsee Drive, Sugar Grove, IL, 60554-9454, US
      41.7974 -88.45785
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