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The Resource Juran on leadership for quality : an executive handbook, J.M. Juran

Juran on leadership for quality : an executive handbook, J.M. Juran

Label
Juran on leadership for quality : an executive handbook
Title
Juran on leadership for quality
Title remainder
an executive handbook
Statement of responsibility
J.M. Juran
Creator
Subject
Genre
Language
eng
Summary
The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous "Juran Trilogy," clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and "institutionalize" annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings
Cataloging source
DLC
http://library.link/vocab/creatorDate
1904-2008
http://library.link/vocab/creatorName
Juran, J. M.
Dewey number
658.5/62
Illustrations
illustrations
Index
index present
LC call number
TS156
LC item number
.J79 1989
Literary form
non fiction
NAL call number
TS156.J79
Nature of contents
  • bibliography
  • handbooks
NLM call number
TS 156 J95j 1989
http://library.link/vocab/subjectName
  • Quality control
  • Quality assurance
  • Quality control
  • Quality assurance
  • Quality assurance
  • Quality control
  • Quality Control
Label
Juran on leadership for quality : an executive handbook, J.M. Juran
Link
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 365-369) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Motivation for Quality
  • Training for Quality
  • Epilogue
  • Quality: A Continuing Revolution
  • How to Think About Quality
  • Quality Improvement
  • Quality Planning
  • Quality Control
  • Strategic Quality Management (SQM)
  • Operational Quality Management
  • The Work Force and Quality
Control code
ocm18257993
Dimensions
24 cm
Extent
vii, 376 pages
Isbn
9780029166826
Lccn
88021306
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • (Sirsi) o18257993
  • (OCoLC)18257993
Label
Juran on leadership for quality : an executive handbook, J.M. Juran
Link
Publication
Bibliography note
Includes bibliographical references (pages 365-369) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Motivation for Quality
  • Training for Quality
  • Epilogue
  • Quality: A Continuing Revolution
  • How to Think About Quality
  • Quality Improvement
  • Quality Planning
  • Quality Control
  • Strategic Quality Management (SQM)
  • Operational Quality Management
  • The Work Force and Quality
Control code
ocm18257993
Dimensions
24 cm
Extent
vii, 376 pages
Isbn
9780029166826
Lccn
88021306
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • (Sirsi) o18257993
  • (OCoLC)18257993

Library Locations

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      Collins Hall 2nd Floor Waubonsee Community College Route 47 at Waubonsee Drive, Sugar Grove, IL, 60554-9454, US
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