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The Resource Have a nice conflict : how to find success and satisfaction in the most unlikely places, Tim Scudder, Michael Patterson, Kent Mitchell

Have a nice conflict : how to find success and satisfaction in the most unlikely places, Tim Scudder, Michael Patterson, Kent Mitchell

Creator
Contributor
Summary
"How to successfully navigate and prevent conflictFrom the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success--he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion--again--after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. By recognizing his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life--both at work and at home--improving. Have a Nice Conflict reveals a practical understanding of how conflict really works--how to recognize its initial stages, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them. The book provides guidance for moving beyond conflict to enhance relationships, including a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others. Anyone can profit from the tools in this book to understand and take control over conflict"--Provided by publisher
Language
eng
Work
Publication
Edition
1st ed.
Extent
xiii, 234 pages
Contents
  • The fable
  • Letter from John
  • John's notebook: a summary of learning
  • Dr. Mac's statement of philosophy: a philosophical approach to learning as written from the perspective of Dr. Mac Wilson
  • Character assessment results: SDI assessment results for the characters featured in John's story
Isbn
9781118202760
Link
http://catalogimages.wiley.com/images/db/jimages/9781118202760.jpg
Instance
Label
Have a nice conflict : how to find success and satisfaction in the most unlikely places
Title
Have a nice conflict
Title remainder
how to find success and satisfaction in the most unlikely places
Statement of responsibility
Tim Scudder, Michael Patterson, Kent Mitchell
Creator
Contributor
Subject
Language
eng
Summary
"How to successfully navigate and prevent conflictFrom the publishers of the popular Strength Deployment Inventory, Have a Nice Conflict follows one man's fight to rescue his sinking career. Sales manager John Doyle would consider his career a success--he's his company's top revenue driver, and his take-charge attitude gets the job done. However, when he is passed over for promotion--again--after losing two direct reports, who cite his abrasive style as their reason for leaving, John is forced to reassess how he approaches his relationships. With the help of Mac, an expert in the art of Relationship Awareness Theory, John learns the three stages of conflict, and how he reacts in each. By recognizing his own values and trigger points, as well those of other people, he becomes able to better navigate terse situations, express his points in a way that resonates for other people, and even avoid conflict altogether. Equipped with this new understanding of how other people interpret and react to conflict, John soon finds all the relationships in his life--both at work and at home--improving. Have a Nice Conflict reveals a practical understanding of how conflict really works--how to recognize its initial stages, how to navigate it better to diffuse a situation, and how to understand the values of the other person to better frame your point for them. The book provides guidance for moving beyond conflict to enhance relationships, including a five-step framework (anticipate, prevent, identify, manage, and resolve) and tools for locating conflict triggers in ourselves and others. Anyone can profit from the tools in this book to understand and take control over conflict"--Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1965-
http://library.link/vocab/creatorName
Scudder, Tim
Dewey number
650.1/3
Illustrations
illustrations
Index
no index present
LC call number
HD42
LC item number
.S38 2012
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
  • 1961-
  • 1972-
http://library.link/vocab/relatedWorkOrContributorName
  • Patterson, Michael
  • Mitchell, Kent
http://library.link/vocab/subjectName
  • Conflict management
  • Interpersonal conflict
  • BUSINESS & ECONOMICS
  • Conflict management
  • Interpersonal conflict
  • Conflict management
  • Interpersonal relations
Label
Have a nice conflict : how to find success and satisfaction in the most unlikely places, Tim Scudder, Michael Patterson, Kent Mitchell
Link
http://catalogimages.wiley.com/images/db/jimages/9781118202760.jpg
Instantiates
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
The fable -- Letter from John -- John's notebook: a summary of learning -- Dr. Mac's statement of philosophy: a philosophical approach to learning as written from the perspective of Dr. Mac Wilson -- Character assessment results: SDI assessment results for the characters featured in John's story
Control code
ocn748330563
Dimensions
22 cm
Edition
1st ed.
Extent
xiii, 234 pages
Isbn
9781118202760
Isbn Type
(hardback)
Lccn
2011044603
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
color illustrations
System control number
  • (Sirsi) o748330563
  • (OCoLC)748330563
Label
Have a nice conflict : how to find success and satisfaction in the most unlikely places, Tim Scudder, Michael Patterson, Kent Mitchell
Link
http://catalogimages.wiley.com/images/db/jimages/9781118202760.jpg
Publication
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
The fable -- Letter from John -- John's notebook: a summary of learning -- Dr. Mac's statement of philosophy: a philosophical approach to learning as written from the perspective of Dr. Mac Wilson -- Character assessment results: SDI assessment results for the characters featured in John's story
Control code
ocn748330563
Dimensions
22 cm
Edition
1st ed.
Extent
xiii, 234 pages
Isbn
9781118202760
Isbn Type
(hardback)
Lccn
2011044603
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
color illustrations
System control number
  • (Sirsi) o748330563
  • (OCoLC)748330563

Subject

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