The Resource Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
Resource Information
The item Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Waubonsee Community College.This item is available to borrow from 1 library branch.
Resource Information
The item Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Waubonsee Community College.
This item is available to borrow from 1 library branch.
- Summary
- American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services
- Language
- eng
- Extent
- viii, 317 pages
- Note
- Source of cataloging data: WCP
- Contents
-
- Foundations of the reputation crisis
- The public reputation crisis
- A brief history of public reputation
- "Good enough for government work"
- How a reputation crisis unfolds
- Why reputations in crisis are hard to change
- Why personal experience isn't always enough
- The role of reputation in a polarized policy domain
- The consequences of a crisis
- The public reputation as a self-fulfilling prophecy
- When citizens opt in, attitudes can change
- Rebuilding reputation
- Responding to a public crisis: lessons from industry
- Putting lessons into practice
- Privatization and the public good
- The political costs of privatization
- Good government and good governing
- Beyond the reputation crisis
- Notes
- Isbn
- 9780226630205
- Label
- Good enough for government work : the public reputation crisis in America (and what we can do to fix it)
- Title
- Good enough for government work
- Title remainder
- the public reputation crisis in America (and what we can do to fix it)
- Statement of responsibility
- Amy E. Lerman
- Language
- eng
- Summary
- American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services
- Cataloging source
- ICU/DLC
- http://library.link/vocab/creatorDate
- 1978-
- http://library.link/vocab/creatorName
- Lerman, Amy E.
- Dewey number
- 973.91
- Illustrations
- illustrations
- Index
- index present
- LC call number
- E743
- LC item number
- .L46 2019
- Literary form
- non fiction
- Nature of contents
- bibliography
- Series statement
- Chicago studies in American politics
- http://library.link/vocab/subjectName
-
- United States
- Public administration
- Reputation
- Public opinion
- United States
- United States
- Label
- Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
- Note
- Source of cataloging data: WCP
- Bibliography note
- Includes bibliographical references (pages 247-306) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes
- Control code
- on1051697307
- Dimensions
- 24 cm.
- Extent
- viii, 317 pages
- Isbn
- 9780226630205
- Lccn
- 2018052436
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- System control number
- (OCoLC)1051697307
- Label
- Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
- Note
- Source of cataloging data: WCP
- Bibliography note
- Includes bibliographical references (pages 247-306) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes
- Control code
- on1051697307
- Dimensions
- 24 cm.
- Extent
- viii, 317 pages
- Isbn
- 9780226630205
- Lccn
- 2018052436
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- System control number
- (OCoLC)1051697307
Subject
- Public opinion -- United States
- Reputation -- United States
- United States -- Politics and government -- 20th century
- United States -- Politics and government -- 21st century
- United States -- Politics and government | Public opinion
- 1900-2099
- Public administration -- United States -- Public opinion
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.waubonsee.edu/portal/Good-enough-for-government-work--the-public/Uqzg2lpBB0A/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.waubonsee.edu/portal/Good-enough-for-government-work--the-public/Uqzg2lpBB0A/">Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.waubonsee.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.waubonsee.edu/">Waubonsee Community College</a></span></span></span></span></div>
