Coverart for item
The Resource Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman

Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman

Label
Good enough for government work : the public reputation crisis in America (and what we can do to fix it)
Title
Good enough for government work
Title remainder
the public reputation crisis in America (and what we can do to fix it)
Statement of responsibility
Amy E. Lerman
Creator
Author
Subject
Language
eng
Summary
American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services
Member of
Cataloging source
ICU/DLC
http://library.link/vocab/creatorDate
1978-
http://library.link/vocab/creatorName
Lerman, Amy E.
Dewey number
973.91
Illustrations
illustrations
Index
index present
LC call number
E743
LC item number
.L46 2019
Literary form
non fiction
Nature of contents
bibliography
Series statement
Chicago studies in American politics
http://library.link/vocab/subjectName
  • United States
  • Public administration
  • Reputation
  • Public opinion
  • United States
  • United States
Label
Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
Instantiates
Publication
Copyright
Note
Source of cataloging data: WCP
Bibliography note
Includes bibliographical references (pages 247-306) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes
Control code
on1051697307
Dimensions
24 cm.
Extent
viii, 317 pages
Isbn
9780226630175
Lccn
2018052436
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)1051697307
Label
Good enough for government work : the public reputation crisis in America (and what we can do to fix it), Amy E. Lerman
Publication
Copyright
Note
Source of cataloging data: WCP
Bibliography note
Includes bibliographical references (pages 247-306) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes
Control code
on1051697307
Dimensions
24 cm.
Extent
viii, 317 pages
Isbn
9780226630175
Lccn
2018052436
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)1051697307

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